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Returns

Each piece, flower petal, butterfly and rhinestone placement is carefully handcrafted, made-to-order, with many variations to choose from in size, color, and component. Due to the nature of our small business, all sales are final (earrings also for hygiene/safety reasons). But we understand you may require a color to match as monitors are not always accurate and so we offer Color Sample Cards for purchase for both flowers and rhinestones. We also accomodate metal re-sizing. See below.

Please inspect your package upon delivery.
 If it arrived damaged or incorrect, fill in the form below within 2 days of delivery and we will work quickly to replace it.

Return for repair is provided free within 60 days of the delivery date. See form below. 

Return for metal resizing is accommodated whether a necklace chain length or bracelet fit. We want you (or your gift recipient) to be able to wear your new jewelry comfortably. Please fill in the form below. Buyer is responsible for return and re-shipping costs.

Return due to an incorrect address placed with the order will be refunded less shipping (if applicable). We will notify you that a new order with a revised address will need to be placed.

Unauthorized returns
 will not be credited. 


PLEASE FILL IN THE FORM BELOW
to receive a pre-paid shipping label with instructions.