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We want you to be happy with your purchase! Please note because all products are handcrafted, made-to-order, with many variations available in color, size, and component, all sales are final/not exchangeable. Please also note earrings are also non-returnable due to hygiene and safety reasons.

We understand you may require a color to match and we offer Color Sample Cards for purchase for both flowers and rhinestones. 

Please inspect your package upon delivery. If arrives damaged or incorrect, contact us within 48 hours of delivery and upload a photo (required). We'll email a pre-paid shipping label to return the item back within 10 calendar days in its original box (no envelopes) for a replacement. 

Returns due to an incorrect address placed with the order will be invoiced a re-shipping fee and set aside until correct address is provided and invoice is paid.

Unauthorized returns (including packages unclaimed or refused) will not be credited.