Products are handcrafted and specially made for your order and we want you to be delighted with your purchase! But if for any reason upon receiving your package there is an issue or you are unsatisfied, please contact us. In order to receive a refund, item(s) must be returned within 30 days of delivery date in unused condition and in original packaging. Please include your order # or buyer's full name for reference. We recommend that you insure and track your package and use a secure mailing box. Once received a refund for the item(s) amount will be issued to the account the transaction was made from. If no longer available or it is a gift return, a store credit will be issued. 

Exchanges Please follow the Return process above and place a new order.

Arrived damaged or incorrect
 Please contact us immediately (include a picture if possible) to start the return/replacement process. 

Returns due to Refusal/Unclaimed/Incorrect Address
are subject to a re-shipping fee or otherwise a 20% cancellation fee if no response within 3 days of being notified.