Please read descriptions and review your cart carefully before checkout to ensure the correct options were selected. Product colors on computer monitors may vary and appear slightly different in person. If you require a color match, a Color Sample Card is available for purchase. 

Products are handcrafted and specially made for your order. Many size, color and component options are available. 
Due to the nature of this process, returns are accepted for items that arrive damaged or incorrect. Please inspect your package upon delivery and if either has occurred, contact us immediately in order to receive a replacement.  For any other issues, let us know and we will do our best to work with you to your satisfaction.

To return a damaged or incorrect item: Please contact us upon delivery and upload a photo (*required). You will then be emailed a pre-paid shipping label to return the item in the original box it came in. Once the tracking shows it is in transit, a replacement will be mailed out to you.  

Parcels returned due to Refusal/Unclaimed/Incorrect Address are subject to a re-shipping fee. If remain unclaimed, a refund less a 25% production fee and original shipping cost will be issued back to the account the transaction was made from.

Unauthorized returns will not be accepted.