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Returns

All products are handcrafted, specially made for your order with many variations available and due to the nature of this process, all sales are final and not exchangeable. Please read product descriptions and review your cart carefully before submitting.  Color Sample Cards are also available for purchase for both flowers and rhinestone hair jewelry if you need to ensure an exact match. 

Please inspect your package upon delivery. If arrives damaged or incorrect, contact us  within 24 hours of delivery and upload a photo including original packaging (*required). You will then be emailed a pre-paid shipping label to return the item back within 7 days in its original box (no envelopes) for a replacement. 

Returns due to incorrect address will be invoiced a re-shipping fee and set aside until correct address is provided and invoice is paid.

Unauthorized returns (including packages unclaimed or refused) will not be credited.