Terms and Conditions
By purchasing from Stranded Treasures you have agreed to the following terms and conditions:
Cancellation Policy
Products are made-to-order and production begins shortly after your order is placed. This includes gathering material, creation of the product, and preparing packaging for shipment. Once orders are submitted, requests for changes or cancellations are not available.
Return Policy
Returns are only accepted for items that arrive damaged or incorrect and we are notified within 48 hours of delivery. A photo is required. No exceptions. We provide via email a pre-paid label to apply to the original box, to return within 10 calendar days for a replacement.
Returned parcels due to incorrect address are subject to a re-shipping fee and will be invoiced to the customer. The parcel will be set aside until correct address is provided and invoice is paid.
Unauthorized returns (including packages unclaimed or refused) will not be credited.
Lost Parcels
Parcels are deemed as lost by USPS if not received by 21 calendar days (USA) from the ship date. After this time frame an order will be eligible for a refund.
Shipping Policy
Orders ship within 3 business days. Delivery estimations are not guaranteed.
We may add a Signature Confirmation at our own discretion to larger dollar amount orders at no extra cost.
Please ensure your delivery address is a secure location for packages. Stolen packages scanned Delivered are not covered by Stranded Treasures.
Products
We cannot guarantee colors. Product colors on computer monitors may vary and appear slightly different in person. We offer a Color Sample Card for purchase.
Flower sizes are approximate. Molds are not used and therefore size may vary slightly.
Repair
Free repair is available within 30 days of delivery date. After 30 days, repair is available but may incur additional fees. Customer is responsible for securely packaging the return merchandise. We are not responsible for items that return damaged due to packaging.
Wholesale/Bulk
Stranded Treasures is a direct-to-consumer only shop. Wholesale/bulk discounts are not available. Larger size orders may experience longer than normal processing times.
Copyright & Trademark
All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Stranded Treasures or otherwise used by Stranded Treasures as permitted by law.
User License
Permission is granted to temporarily download one copy of the materials (information or software) on Stranded Treasures web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Stranded Treasures web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Stranded Treasures at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Disclaimers
The materials on Stranded Treasures web site are provided "as is". Stranded Treasures makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Stranded Treasures does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
Due to varying computer monitors, product colors may not be an exact match. To ensure a color match, please mail a color swatch. Each item is unique, therefore no two flowers will be exactly alike.
Stranded Treasures products are not marketed or intended for children under 13.
Stranded Treasures makes no claims that products are hypoallergenic.
Limitations
In no event shall Stranded Treasures be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Stranded Treasures Internet site, even if Stranded Treasures has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on Stranded Treasures web site could include technical, typographical, or photographic errors. Stranded Treasures does not warrant that any of the materials on its web site are accurate, complete, or current. Stranded Treasures may make changes to the materials contained on its web site at any time without notice. Stranded Treasures does not, however, make any commitment to update the materials.
Links
Stranded Treasures has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Stranded Treasures of the site. Use of any such linked web site is at the user's own risk.
Site Terms of Use Modifications
Stranded Treasures may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law
Any claim relating to Stranded Treasures web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
